You are probably familiar with "Menu Prompts" having heard them as Press 1 for Accounts; Press 2 for Service and so on. You may have also heard a Menu Prompt referred to as an IVR or Interactive Voice Response.
Either way, you can appreciate how time saving and efficient Menu Prompts can be in directly connecting calls to the right department or person. They may also appeal to some of your callers because they add an element of confidentiality in some instances.
We write, voice and record Menu Prompts and send them to you online as an individual audio file ready for loading onto your telephone system.
We will use the details you provide for our copywriters to draw up a script. We'll send you the script for approval. You can go online to select one of our professional male or female voice artists to record your Menu Prompts or if you prefer we will choose a voice for you.
Menu Prompts may be multi-tiered to enable the caller to navigate through various levels of the company to be connected directly to the section or person to whom they wish to speak.
We are part of Media Group Pty Ltd the business audio specialists so we understand the roll an IVR or Menu Prompt can play in streamlining your telephone system. In addition to saving time and labour a well written, professionally voiced and recorded IVR will further enhance the image of your business. And it will achieve this for a very small dollar outlay. To find out just how small the cost can be ask for a FREE online quote. To get started, Click here.
Sample Copy for an IVR/Menu Prompt: "Welcome and thank you for calling (Insert your Company's Name) Please choose from the following options. To speak to a Sales Consultant, press 1; For our Service Department, press 2; For Accounts, press 3; for all other enquiries please stay on the line and one of our friendly staff will be with you as soon as possible. To hear these choices again please press zero."