Messages on hold
When all the phone lines are busy or you are speaking with a client and can't answer that ringing phone what happens? The caller might just hang up and never call back. Without a Messages On Hold program it happens all the time.
What if you have answered the phone but need to transfer the call or go searching for the right person to handle the enquiry. You place the caller "on hold" and what do they hear? Boring electronic chimes? The local radio station playing? Or worst of all, deadly silence? With no program of On Hold Messages to entertain and inform them, you risk losing callers. They might hang up and call your competitor. You could be losing business while helping grow the other guy!
However with a fully professional program of On Hold Messages you can reduce caller hang-ups, promote the various facets of your operation, publicise special offers or seasonal promotions and project a favourable impression of your business.
When you need to update your on hold messages it's really easy. You can do everything online. The Media Group website gives you step by step prompts. You can even attach you own script or just send copy points and our copywriters will create a draft script and email it back to you for approval or correction.
A professional program of on hold messages helps you make the most of your telephone. It doesn't matter if the caller is someone new or one of your a long term customers, either way they'll know you run an operation that cares for their business.
So make sure you show off your business in the best possible light with well written, professionally voiced and produced telephone on hold messages. Start by arranging a free online quote, Click here.